Your advisor, ally, and advocate throughout the mortgage process – holding your vision and having your back. Kristen’s clients come from all walks of life – engineers, artists, doctors, teachers, and entrepreneurs, to name a few.
Kristen joined Mortgage Trust in 2004 as a loan processor, learning the business from the inside out, and in 2006, she became a loan officer. She appreciates Mortgage Trust’s approach of addressing our clients’ finances holistically, and she supports our belief that everyone we work with might secure a better financial future. She is most proud of how cared for, heard, and comfortable her clients feel. They know they can ask her anything, that they’ll get a straight answer, and that she’s got their backs.
I have a BA in theatre from Whitman College and I was an out-of-work actor in need of a short-term, administrative-type job. A loan officer friend hired me as her assistant and processor. Seeing her client’s financial lives via their loan applications, I had a bit of a paradigm shift about how finances work. It changed my approach to my personal finances. Once my creatively-inclined brain truly understood how mortgages work, I found I was really good at putting non-analytical people like me at ease with the mortgage process. I could help them understand it, too. I liked this aspect a lot more than processing, and I became a loan officer.
Tenacity, patience, setting realistic expectations, and promising what I can deliver.
Helping people really understand mortgages and the mortgage process.
Trying out a new exercise class.
Having coffee and doing the crossword with my husband at any one of the amazing coffee shops in town.
The culture. It’s a very supportive place. Our employees are happy, they feel supported, and they get along with one another. With a culture like this, employees can focus on the reason we’re here – our clients.
In Coeur d’Alene, ID. I needed a place with more cultural diversity and more movie choices. I do miss summer days swimming in the lake, though.
The coffee. The food. The friendly and creative vibe of Vancouver/Portland. The coffee. I’ve traveled a lot, and I haven’t yet found a place I’d rather live. It’s beautiful here. THE COFFEE!!!
SMART (Start Making a Reader Today)
Mercy Corps. I think it’s important for communities to help themselves, and Mercy Corps strives to give communities the tools to do that.
Optimal Blue Mortgage Market Indices are calculated utilizing real-time, actual locked rates with consumers across approximately 35% of all mortgage transactions nationwide. OptimalBlue’s rate data is provided here for informational purposes only and should not be considered an offer or a quote.
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